Account Deletion
Overview
We respect your right to delete your personal data. You can request complete deletion of your TOPLANDIK account at any time. This process is in compliance with GDPR, KVKK, and other data protection regulations. Warning: Account deletion is permanent and irreversible. Once deleted, your data cannot be recovered.
What Data Will Be Deleted?
When you delete your account, the following data will be permanently removed: Your profile information (name, username, email) All meetings and events you created Meeting participation history User preferences and settings All personal data stored in our database Authentication credentials App usage history and analytics data Note: Some data may be retained for legal or compliance reasons: Payment transaction records (required by financial regulations) Legal compliance logs (up to 7 years as required by law) Anonymized analytics data (no personal identifiers)
How to Request Account Deletion
1. Send an Email Send a deletion request to our support email: bestnemesis1234@gmail.com 2. Include Required Information Your email must include the following information: Subject Line: "Account Deletion Request" Your Name: Full name registered in the app Email Address: The email you use to log in Username: Your TOPLANDIK username (if applicable) Reason: Optional - help us improve by sharing why you're leaving 3. Email Template Subject: Account Deletion Request Dear TOPLANDIK Support, I would like to request the deletion of my account. Account Details: - Full Name: [Your Name] - Email: [Your Email] - Username: [Your Username] I understand that this action is permanent and irreversible. Best regards, [Your Name]
Deletion Timeline
Step 1: Request Received We receive your deletion request via email. Step 2: Identity Verification (0-2 days) For security, we verify that you are the account owner. We may send a confirmation email. Step 3: Processing (3-7 days) We process your request and permanently delete all associated data from our systems. Step 4: Confirmation (7 days) You receive a confirmation email that your account has been successfully deleted. Total Processing Time: Up to 7 business days from verification
Subscription & Payments
Important: Deleting your account does NOT automatically cancel your subscription! Before deleting your account, please: Cancel your subscription through Apple App Store or Google Play Store Wait for the current billing period to end to avoid charges Then request account deletion How to Cancel Subscription: iOS: Settings → Your Name → Subscriptions → TOPLANDIK → Cancel Android: Google Play → Menu → Subscriptions → TOPLANDIK → Cancel Refund Policy: Account deletion does not entitle you to a refund. Refund requests are handled by Apple/Google according to their policies.
Alternative Options
Before permanently deleting your account, consider these alternatives: 1. Temporary Deactivation Take a break without losing your data. Contact us to temporarily deactivate your account. 2. Data Export Download a copy of your data before deletion. Request a data export to keep your information. 3. Privacy Settings Adjust your privacy settings to control what data is collected and shared.
Frequently Asked Questions
Q: Can I recover my account after deletion? A: No, account deletion is permanent and irreversible. All data is permanently deleted and cannot be recovered. Q: Will I receive a refund for my subscription? A: No, account deletion does not entitle you to a refund. Please cancel your subscription through the App Store/Play Store before deleting your account. Q: How long does the deletion process take? A: Up to 7 business days from the time we verify your identity. You will receive a confirmation email when completed. Q: What happens to meetings I created? A: All meetings you created will be deleted. Other participants will no longer see these meetings. Contact: bestnemesis1234@gmail.com © 2026 TOPLANDIK - Developed by CRANDEV'S